The legendary statistical consultant W. Edwards Deming, . . . has called the system by which merit is appraised and rewarded 'the most powerful inhibitor to quality and productivity in the Western world' . . . it is simply unfair to the extent that employees are held responsible for what are, in reality, systemic factors that are beyond their control.
Alfie KohnIt's not just that humiliating people, of any age, is a nasty and disrespectful way of treating them. It's that humiliation, like other forms of punishment, is counterproducti ve. 'Doing to' strategies - as opposed to those that might be described as 'working with' - can never achieve any result beyond temporary compliance, and it does so at a disturbing cost.
Alfie KohnThose who know they're valued irrespective of their accomplishments often end up accomplishing quite a lot. It's the experience of being accepted without conditions that helps people develop a healthy confidence in themselves, a belief that it's safe to take risks and try new things.
Alfie Kohn