I define vulnerability as uncertainty, risk and emotional exposure. With that definition in mind, let’s think about love. Waking up every day and loving someone who may or may not love us back, whose safety we can’t ensure, who may stay in our lives or may leave without a moment’s notice, who may be loyal to the day they die or betray us tomorrow—that’s vulnerability.

Shame is the most powerful, master emotion. It's the fear that we're not good enough.

Vulnerability is the absolute heartbeat of innovation and creativity. There can be zero innovation without vulnerability.

I can't even think of the right word, but it's not "help." It's more like a prerequisite. I think connection is why we're here, it's what gives purpose and meaning to our lives, and belonging is in our DNA. And so "tribe" and "belonging" are irreducible needs, like love.

Every single person has a story that will break your heart. And if you're paying attention, many people... have a story that will bring you to your knees. Nobody rides for free.

You can’t dress rehearse the bad moments.

Faith minus vulnerability and mystery equals extremism. If you've got all the answers, then don't call what you do 'faith.'