I no longer worry about being a brilliant conversationalist. I simply try to be a good listener. I notice that people who do that are usually welcome wherever they go

Enthusiasm is by far the highest paid quality on earth, probably because it is one of the rarest; yet it is one of the most contagious.

I no longer worry about being a brilliant conversationalist. I simply try to be a good listener. I notice that people who do that are usually welcome wherever they go

Never forget a customer. Never let a customer forget you

When you show a man what he wants he will move heaven and earth to get it.

Selling is the easiest job in the world if you work it hard-but the hardest job in the world if you try to work it easy.

There is an art in silence, and there is an eloquence in it too.