Management manages by making decisions and by seeing that those decisions are implemented.

I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosophy is to stay as close as possible to what's happening. If I can't solve something, how the hell can I expect my managers to.

Uncertainty will always be part of the taking charge process.

It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds. Non-performance can almost always be explained away

If your desk isn't cluttered, you probably aren't doing your job.

Better a good decision quickly than the best decision too late.

Do you want my one-word secret of happiness? It's growth - - mental, financial you name it.