The idea that growth equals profitability is a misconception. If you can't afford the financial or qualitative side of growth, it can just as easily put you out of business.

If you want to deal with me, email is the way you do it. Working via email means that everything I do is searchable. I can go back and check out discussion threads from more than 15 years ago.

Go out there and get rich. Get so obnoxiously rich that when that tax bill comes, your first thought will be to choke on how big a check you have to write.

Treat your customers like they own you. Because they do.

Executives should blog if they have a vision they are trying to communicate, or if they are very visible in the media.

I wouldn't be where I am now if I didn't fail ... a lot. The good, the bad, it's all part of the success equation.

Never settle. There is no need to rush.