No talent in management is worth more than the ability to master facts-not just any facts, but the ones that provide the best answers.
If you are attempting the impossible, you will fail.
Think before you act: it's not your money.
Effective management always means asking the right question.
Successful innovation has consistently proved to be fluid and flexible, fast and furious - that is, passionate.
The difference between management and administration (which is what bureaucrats used to do exclusively) is the difference between choice and rigidity.