The current institutionally provided retirement plans will not cover people's needs upon retirement.

For every one of our failures, we had spreadsheets that looked awesome

Subsequent to the original Quicken, the whole idea that we, as a consumer products company, could actually make business products, that was a whole revolution in our thinking.

Before 1980, it was basically illegal for U.S. banks to invent new products.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

Even the once simple home mortgage now has so many flavors and styles and variations that it is difficult for people to make a decision.

Mutual funds were created to make investing easy, so consumers wouldn't have to be burdened with picking individual stocks.