Are you too busy for improvement? Frequently, I am rebuffed by people who say they are too busy and have no time for such activities. I make it a point to respond by telling people, look, you’ll stop being busy either when you die or when the company goes bankrupt.

There are four purposes of improvement: easier, better, faster, and cheaper. These four goals appear in the order of priority.

Unless you change direction, you will end up where you are headed.

Improvement usually means doing something that we have never done before.

We have to grasp not only the Know-How but also 'Know Why', if we want to master the Toyota Production System.

Even the greatest idea can become meaningless in the rush to judgement. To gauge an idea as feasible we must cut our ties to the status quo and find the balance between constructive criticism and judgment. Within that balance we will uncover crucial input for making our ideas a reality.

Are you too busy for improvement? Frequently, I am rebuffed by people who say they are too busy and have no time for such activities. I make it a point to respond by telling people, look, you’ll stop being busy either when you die or when the company goes bankrupt.