Heroes are not giant statues framed against a red sky. They are people who say: This is my community, and it is my responsibility to make it better. Interweave all these communities and you really have an America that is back on its feet again. I really think we are gonna have to reassess what constitutes a 'hero'.

My doctors were of one mind: unless something was immediately done, I had maybe six months to live. A quintuple bypass was suggested. Quintuple! I was impressed, though somewhat disturbed because I was in the middle of work on a new book.

When I was asked: "Will shame do it?" Meaning: Will welfare people be shamed into getting respectable work? And I said that shame plays the biggest role there is: The biggest shame is that there is so much abundance around but that so many have so little and so few have so much. That's the shame.

On the evening bus, the tense, pinched faces of young file clerks and elderly secretaries tell us more than we care to know. On the expressways, middle management men pose without grace behind their wheels as they flee city and job.

Don't be an examiner, be the interested inquirer.

I thought, if ever there were a time to write a book about hope, it's now.

You happen to be talking to an agnostic. You know what an agnostic is? A cowardly atheist.