When you're dealing with an ambivalent relationship, you're constantly on guard, grappling with questions of trust.

The more I help out, the more successful I become. But I measure success in what it has done for the people around me. That is the real accolade.

People tend to have one of three 'styles' of interaction. There are takers, who are always trying to serve themselves; matchers, who are always trying to get equal benefit for themselves and others; and givers, who are always trying to help people.

Being a giver is not good for a 100-yard dash, but it’s valuable in a marathon.

When you put off a task, you buy yourself time to engage in divergent thinking rather than foreclosing on one particular idea.

Most people believe that great leaders are distinguished by their ability to give compelling answers. This profound book shatters that assumption, showing that the more vital skill is asking the right questions…. Berger poses many fascinating questions, including this one: What if companies had mission questions rather than mission statements? This is a book everyone ought to read—without question.

Good guys are most likely to finish last, but also most likely to finish first.