The degree of sympathy we feel regarding another's fiasco is directly proportional to how easy or difficult it is for us to imagine ourselves, under like circumstances, making a similar mistake.

The desire for high status is never stronger than in situations where "ordinary" life fails to answer a median need for dignity and comfort.

to design means forcing ourselves to unlearn what we believe we already know, patiently to take apart the mechanisms behind our reflexes and to acknowledge the mystery and stupefying complexity of everyday gestures like switching off a light of turning on a tap

Because the rhythm of conversation makes no allowance for dead periods, because the presence of others calls for continuous responses, we are left to regret the inanity of what we say, and the missed opportunity of what we do not.

Sweetness is the opposite of machismo, which is everywhere-and I really don't get on with machismo. I'm interested in sensitivity, and weakness, and fear, and anxiety, because I think that, at the end of the day, behind our masks, that's what we are.

We are sensitized by the books we read. And the more books we read, and the deeper their lessons sink into us, the more pairs of glasses we have. And those glasses enable us to see things we would have otherwise missed.

We depend on our surroundings obliquely to embody the moods and ideas we respect and then to remind us of them. We look to our buildings to hold us, like a kind of psychological mould, to a helpful vision of ourselves. We arrange around us material forms which communicate to us what we need — but are at constant risk of forgetting what we need — within. We turn to wallpaper, benches, paintings and streets to staunch the disappearance of our true selves.