Simple things should be simple and complex things should be possible.

Every technology really needs to be shipped with a special manual - not how to use it but why, when, and for what.

Technology is anything invented after you were born, everything else is just stuff.

Java and C++ make you think that the new ideas are like the old ones. Java is the most distressing thing to hit computing since MS-DOS.

Having an intelligent secretary does not get rid of the need to read, write, and draw, etc. In a well functioning world, tools and agents are complementary.

Quite a few people have to believe something is normal before it becomes normal - a sort of 'voting' situation. But once the threshold is reached, then everyone demands to do whatever it is.

When I first prepared this particular talk... I realized that my usual approach is usually critical. That is, a lot of the things that I do, that most people do, are because they hate something somebody else has done, or they hate that something hasn't been done. And I realized that informed criticism has completely been done in by the web. Because the web has produced so much uninformed criticism. It's kind of a Gresham's Law-bad money drives the good money out of circulation. Bad criticism drives good criticism out of circulation. You just can't criticize anything.