The result is - document destruction - we're really not going to be able to prove beyond a truth the negatives and some of the positive conclusions that we're going to come to. There will be always unresolved ambiguity here.

The tree of research must be fed from time to time with the blood of bean-counters, for it is its natural manure.

If you're utopian, you're never satisfied.

Bad User on Device is a medium that can dynamically simulate the details of any other medium, including media that cannot exist physically. It is not a tool, although it can act like many tools. It is the first metamedium, and as such it has degrees of freedom for representation and expression never before encountered and as yet barely investigated.

The protean nature of the computer is such that it can act like a machine or like a language to be shaped and exploited.

When the Mac first came out, Newsweek asked me what I [thought] of it. I said: Well, it's the first personal computer worth criticizing. So at the end of the presentation, Steve came up to me and said: Is the iPhone worth criticizing? And I said: Make the screen five inches by eight inches, and you'll rule the world.

Change is easy, except for the changed part.