Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behavior is learned observationally through modeling: from observing others one forms an idea of how new behaviors are performed, and on later occasions this coded information serves as a guide for action.
Albert BanduraPeople who are burdened by acute misgivings about their coping capabilities suffer much distress and expend much effort in defensive action... they cannot get themselves to do things they find subjectively threatening even though they are objectively safe. They may even shun easily manageable activities because they see them as leading to more threatening events over which they will be unable to exercise adequate control.
Albert BanduraComparative appraisals of efficacy require not only evaluation of one;s own performances but also knowledge of how others do, cognizance of nonability determinants of their performances, and some understanding that it is others, like oneself, who provide the most informative social criterion for comparison
Albert Bandura