Distinguish between power and control, delegate, be decisive - and always remember people's first names.
Alex FergusonWell, football is a hard game; there's no denying it. It's a game that can bring out the worst in you, at times.
Alex FergusonLiverpool can play for only five minutes and win the game, that is the way they are. They pump the ball into the box and with good set-piece delivery they keep you under pressure.
Alex FergusonPardew has come out and criticized me. He is the worst at haranguing referees. He shoves them and makes a joke of it. How he can criticize me is unbelievable. He forgets the help I gave him, by the way. The press have had a field day. The only person they have not spoken to is Barack Obama because he is busy. It is unfortunate but I am the manager of the most famous club in the world. Not Newcastle, a wee club in the North-East. I was demonstrative. I am always demonstrative. Everyone knows that. I am an emotional guy but I was not abusive.
Alex Ferguson