We don't even realize something is broken until someone else shows us a better way

The Internet is such a tough marketplace because everyone is a click away from going back to a cat photo, or going back to whatever else they were doing. You have to win them over, and do it quickly, and do it by making something people actually want.

I think we are a better and a more efficient society when people actually get to do the things that they really are passionate about, and really are amazing at, because it's going to mean better stuff for us, too.

We were very, very lucky being in the first round of Y Combinator because that alone generated a lot of interest. A lot of readers of Paul Graham were just excited to see what was going to come up. And we were the first ones to launch.

I want to be in an industry where the upstarts can grow and displace the incumbents, because that's why there's so much innovation.

There was a clear lesson here — and that was that the Internet loves Mister Splashy Pants.

Do not be scared of the incumbents.