The customer will become so integrated into the production process that we will find it more and more difficult to tell just who is actually the consumer and the producer.

The great growling engine of change - technology.

You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment.

It would be a mistake to assume that the present day educational system is unchanging. On the contrary, it is undergoing rapid change. But much of this change is no more than an attempt to refine the existent machinery, making it ever more efficient in pursuit of obsolete goals.

Society needs people who...know how to be compassionate and honest...Societ y needs all kinds of skills that are not just cognitive; they're emotional, they're affectional. You can't run the society on data and computers alone.

Information overload will lead to 'future shock syndrome' as an individual will suffer severe physical and mental disturbances.

Never in history has distance meant less.