The customer will become so integrated into the production process that we will find it more and more difficult to tell just who is actually the consumer and the producer.

Our moral responsibility is not to stop future, but to shape it...to channel our destiny in humane directions and to ease the trauma of transition.

To survive, to avert what we have termed future shock, the individual must become infinitely more adaptable and capable than ever before.

Information is a substitute for time, space, capital, and labor.

The customer will become so integrated into the production process that we will find it more and more difficult to tell just who is actually the consumer and the producer.

The control of knowledge is the crux of tomorrow's worldwide struggle for power in every human institution.

Most managers were trained to be the thing they most despise - bureaucrats.