The customer will become so integrated into the production process that we will find it more and more difficult to tell just who is actually the consumer and the producer.
Alvin TofflerFuture shock is the dizzying disorientation brought on by the premature arrival of the future.
Alvin TofflerThe responsibility for change...lies within us. We must begin with ourselves, teaching ourselves not to close our minds prematurely to the novel, the surprising, the seemingly radical.
Alvin Toffler