If you don't have a strategy, you're part of someone else's strategy.

You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment.

The customer will become so integrated into the production process that we will find it more and more difficult to tell just who is actually the consumer and the producer.

In the year 2000 an illiterate person will not be someone who can't read or write, but someone who is not able to learn, unlearn and learn again.

I work virtually every waking hour.

Learning is like rowing upstream; not to advance is to drop back.” - Chinese proverb

The future always comes too fast and in the wrong order.