If there is a perceived difference between what you expect from others and what you expect from yourself, it will eventually erode your influence.

Two things make a relationship providential: when we hear from God through someone and when we see God in someone.

People are far more interested in what works than what's true.

Communicators need to figure out how well do they engage people, and they should not talk one word longer than people are engaged.

Leadership is all about taking people on a journey. The challenge is that most of the time, we are asking people to follow us to places we ourselves have never been.

The goal of leadership is not to eradicate uncertainty but rather to navigate it.

If you're the only hot dog stand in town, you're hot dogs don't have to be good.