Listening is not just hearing what someone tells you word for word. You have to listen with a heart. I don't want that to sound touchy-feely; it is not. It is very hard work.
Anna Deavere SmithI was a mimic when I was a child. I mimicked the teacher and made friends that way, actually. That was a very subversive activity, because I was a goody-goody who never got in trouble. But if I went off in the corner and mimicked the teacher, people loved it.
Anna Deavere SmithWe spend so much time bantering about the words when the real open conversations might very well be our actions. I worry about our rhetoric.
Anna Deavere Smith