Today, the forces of competition, technology, and globalization have converged to spur innovation and to transform the way business is done in the securities industry.

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.

Investors should start with a view of skepticism. They should become intellectual investors rather than emotional investors. They should be careful, and they should be skeptical.

I think we have got to start thinking about banding together in terms of interested groups.

Although the Internet makes it seem as if you have a direct connection to the securities market, you don't. Lines may clog; systems may break; orders may back-up.

Today, the forces of competition, technology, and globalization have converged to spur innovation and to transform the way business is done in the securities industry.

One way for investors to protect themselves from a rapid change in the price of a stock is to use a limit order rather than a market order.