No one knows what capacities for doing and suffering he has in himself, until something comes to rouse them to activity: just as in a pond of still water, lying there like a mirror, there is no sign of the roar and thunder with which it can leap from the precipice, and yet remain what it is; or again, rise high in the air as a fountain. When water is as cold as ice, you can have no idea of the latent warmth contained in it.
Arthur SchopenhauerIt is a wise thing to be polite; consequently, it is a stupid thing to be rude. To make enemies by unnecessary and willful incivility, is just as insane a proceeding as to set your house on fire. For politeness is like a counter--an avowedly false coin, with which it is foolish to be stingy.
Arthur Schopenhauer