Whether it's a professional, academic keeping people out by using certain mystifying language, or technologists presenting their work as incredibly complicated, no one can understand it (especially not "moms," who are always invoked as the ultimate know-nothings, which is incredibly insulting to a whole lot of people).
Astra TaylorOn the one hand, I'm a kind of crazy anarchist-sympathizer with a hippie background, so this sounds pretty good to me. Make something for the love of it! But the reality is so much more complicated.
Astra TaylorTechnology isn't simply addictive - it's addictive because it's a servant to business incentives. There are huge departments in these companies that are devoted to this and staffed by incredibly talented people who have skills that could be put to socially beneficial projects but who are now trying to find out how to make you click and how to maximize your time on a certain site, or encourage teenagers to "friend" more products and constantly engage with them.
Astra TaylorThere was all this enthusiasm about amateurism and the idea that people could now just make videos in their bedroom, or blog news stories and share it online, and isn't this great? Now we can do it just for the love of it and not try to be professionals, corrupted by careerism.
Astra TaylorOne sad consequence of this is that people don't feel permitted to try understand Internet infrastructure, so I'm really grateful to groups like Free Press and other nonprofits who are trying to make the issue urgent and comprehensible. And Andre Blum's book Tubes is great on this topic.
Astra TaylorUltimately, the current argument is "not having net neutrality will hurt innovation," and you can make that argument, but I would rather make the public good argument, which is not just about innovation or nurturing new companies that will add to the nation's GDP, it's actually about creating a democratic public sphere.
Astra Taylor