Whether it's a professional, academic keeping people out by using certain mystifying language, or technologists presenting their work as incredibly complicated, no one can understand it (especially not "moms," who are always invoked as the ultimate know-nothings, which is incredibly insulting to a whole lot of people).
Astra TaylorThe point is, there's this new sense of skepticism and questioning toward tech, even if it is pretty inchoate. What I hope the book helps to do is help people clarify what is amiss, by presenting a critique that is grounded in economics.
Astra TaylorThere's also the issue of tech titans throwing their weight around in Washington and lobbying. There was just a Reuters poll that reported that more than half of Americans are concerned that tech companies are "encroaching too much on their lives." That's pretty major, considering these companies were universally loved not that long ago.
Astra TaylorA big factor is that the enthusiast camp's values are really rooted in Silicon Valley and in these supposedly new business models. But again, I think this such an interesting moment because things like the NSA revelations are really forcing people to recognize the connections between corporate and government surveillance.
Astra TaylorAs an individual navigating this reality, you have to make choices to survive. Sometimes you happily work for free if it's something you love and believe in. I'm not categorically saying that working for free is bad. I'm just looking at the broader implications of it, and also challenge this idea - and again, this is an argument made by certain people in the tech world - that amateurs are automatically more pure and will triumph over stodgy professionals.
Astra TaylorOne sad consequence of this is that people don't feel permitted to try understand Internet infrastructure, so I'm really grateful to groups like Free Press and other nonprofits who are trying to make the issue urgent and comprehensible. And Andre Blum's book Tubes is great on this topic.
Astra TaylorOne thing that's important to point out is that this kind of populism has a long and mixed history. It's part of this tradition of problematic anti-elitism where the elites are always the liberal class - the intellectuals, the professors, the artists - and not the economic elites. Why are we so mad and aggrieved at newspaper editors but not at corporate executives? I think we need to look more at the latter, at economic elites.
Astra Taylor