Man is fallible, but maybe men are less so.

When I do an operation, it's half a dozen people. When it goes beautifully, it's like a symphony, with everybody playing their part.

If I became just a brain in a jar - as long as I can communicate back and forth with people, that would be okay with me.

Coaching done well may be the most effective intervention designed for human performance.

What about regular professionals, who just want to do what they do as well as they can?

Just using a checklist requires [doctors] to embrace different values from ones we've had, like humility, discipline, teamwork.

When [disease] can't be stopped, that's where we become lost.