When I do an operation, it's half a dozen people. When it goes beautifully, it's like a symphony, with everybody playing their part.
Atul GawandeIn psychology, there's something called the broken-leg problem. A statistical formula may be highly successful in predicting whether or not a person will go to a movie in the next week. But someone who knows that this person is laid up with a broken leg will beat the formula. No formula can take into account the infinite range of such exceptional events.
Atul Gawande