When the rate of change outside is more than what is inside, be sure that the end is near.

The Western world loves liberalisation, provided it doesnt affect them.

Inflation is taking up the poverty line, and poverty is not just economic but defined by way of health and education.

In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.

People are the key to success or extraordinary success.

We give people major responsibilities even if they are only 60 per cent ready. Our experience is that people are pretty elastic when you give them responsibility, and they just grow rapidly with the job.

As you get bigger, you have to learn to delegate. It's also an excellent way to get staff involved in the company's operations.