Policy is formed by preconceptions, by long implanted biases. When information is relayed to policy-makers, they respond in terms of what is already inside their heads and consequently make policy less to fit the facts than to fit the notions and intentions formed out of the mental baggage that has accumulated in their minds since childhood.
Barbara TuchmanOf all the ills that our poor ... society is heir to, the focal one, it seems to me, from which so much of our uneasiness and confusion derive, is the absence of standards.
Barbara TuchmanHuman beings, like plans, prove fallible in the presence of those ingredients that are missing in maneuvers - danger, death, and live ammunition.
Barbara TuchmanWe seem to be afflicted by a widespread and eroding reluctance to take any stand on any values, moral, behavioral or esthetic.
Barbara Tuchman