The only way anyone's going to succeed is to build the product.

I don't want to set the world up for surprises.

We want to be able to sell you anything, anywhere, any time you want it.

I'm never absolutely sure of anything, and I don't want to be. You're either right and you'll pull through, or you're not. We're never going to be right about everything, and we've certainly been wrong.

We need an unambiguous rule - a law - that nobody will step between the publisher and the consumer, full stop.

This is a world in which reasons are made up because reality is too painful.

Since I was in my early twenties, at ABC, I was always only interested in things that were not already being done.