I'm never absolutely sure of anything, and I don't want to be. You're either right and you'll pull through, or you're not. We're never going to be right about everything, and we've certainly been wrong.

The only way anyone's going to succeed is to build the product.

I never thought I was a very good manager.

We need an unambiguous rule - a law - that nobody will step between the publisher and the consumer, full stop.

We want to be able to sell you anything, anywhere, any time you want it.

I've always said AOL is great opportunity for somebody.

Now along comes the potential creative destruction brought by a different distribution methodology, the Internet.