Businesses should follow and learn from others successes and failures in order to better understand and predict their own.

I write nonfiction in this thriller-esque style. I have all the facts; I research it. I have thousands of pages of court documents... I try to get inside my stories.

Seeing someone reading something I wrote on an airplane - things like that are pretty awesome.

Businesses should follow and learn from others successes and failures in order to better understand and predict their own.

I have an antique console stand-up radio that I bought in a yard sale, that I've always half-believed has magical properties. It's in my office, and it has watched over each of the fifteen books I've written. It also helped me find my wife.

People rely on Wikipedia, and a lot of it is wrong. But because there it is on the Internet, they assume it's right. Rumor gets printed as fact. We may have lost our critical facility as a nation.

There's always going to be controversy when you write the way I write.