I always read about these stories of entrepreneurs - it’s like they’re in the desert with no water, and they’re the ones that survive. But I’ve been really fortunate to have people on my team who are optimistic about the future and who know that if you work through hard times that there’s usually something good at the end.

I look around my neighborhood, and I see people hailing a cab or ordering their food and then paying for it all with their phone. I've read about that stuff for a really long time, and now it's starting to become commonplace.

One of the things I've learned is to be receptive of feedback.

I used to wake up and look at our analytics and think, “What if yesterday was the last day anyone used Pinterest?” Like, everyone collectively decided, “We’re done!” Over time I got more confidence.

I’d never managed anyone before, so I don’t have a lot of experience. But I’m lucky - I have a lot of team members who have a really honest relationship with me.

I always just want to move along to the next step.

I think anyone who makes products has this simultaneous joy and, almost, shame looking at it. You look at it all day and all you can see is all these things you want to make better.