The extraordinary language of Nonviolent Communication is changing how parents relate to children, teachers to students, and how we all related to each other and even to ourselves. It is precise, disciplined, and enormously compassionate. Most important, once we study NVC we can't ignore the potential for transformation that lies in any difficult relationship - if we only bother to communicate with skill and empathy.

Our tendency in life is to avoid things that frighten us. But in order to become whole, we need to go deeper and deeper into ourselves by reaching further and further into the things we fear.

It's very rare to be in a state where there's nothing in, where you have no attachment to any idea or concept about yourself. In that state you've immediately raised the mind of compassion, because if nothing is in, everything is in, and you are now free to experience yourself as the world.

I always have this red nose in my pocket, and if it looks like I'm taking things too seriously, or the person I'm talking to is taking them too seriously, I put the nose on. It doesn't matter what we're doing or talking about, it doesn't matter if we agree or disagree, the nose changes everything.

Sometimes you come to a fall and sometimes you come to white water. Your rowing has to adapt to the situation. You can't do the same stroke coming down a small stream as you would coming down Niagara Falls. Even if you're only rowing down a stream, different things happen: maybe the wind changes, maybe the current, and suddenly everything's different. So gently is really important. Don't power yourself or blast through; rock with the way things are.

I honor businesses for what they do, I honor nonprofits for what they do, I honor government for what it does, and then I invite everyone to the table so that together we can come up with innovative and broad-based solutions that can serve as many people as possible. The fewer or less diverse voices you invite to the table, the smaller and narrower your solution will be and the fewer people it will serve.

Our work may be important, but we don't take it too seriously. Otherwise, we get attached to one relatively small thing and ignore the rest of life.