There is nothing more powerful than a new idea in the hands of a social entrepreneur

What is the most powerful force in the world? And I think you would agree that is a big idea if it is in the hands of an entrepreneur who is actually going to make the idea not only happen, but spread all across society. And we understand that in business but we have need for entrepreneurship just as much in education, human rights, health, and the environment as we do in hotels and steel.

The one single factor that determines society’s success is the percentage of change-makers within it.

Listening is understanding. The skill of empathy is a must to be able to listen...One can listen better if one sees the whole.

Every successful organization has to make the transition from a world defined primarily by repetition to one primarily defined by change. This is the biggest transformation in the structure of how humans work together since the Agricultural Revolution.

Organizations must shift away from repetitive-function hierarchies with rules and enforcement and walls. Instead, we must migrate rapidly to becoming a global 'team of teams' that comes together in whatever combination necessary to add the greatest value to the changes underway.

The most critical variable [to becoming a change-maker] is one's willingness to give oneself permission. To break the mental chains that make us small because everyone tells us we cannot.