Organizations must shift away from repetitive-function hierarchies with rules and enforcement and walls. Instead, we must migrate rapidly to becoming a global 'team of teams' that comes together in whatever combination necessary to add the greatest value to the changes underway.

The job of a social entrepreneur is to recognize when a part of society is stuck & to provide new ways to get it unstuck.

What is our job as entrepreneurs if not to change things that are crazy?

Of course you can do it. It doesn't require brilliance. It's just giving yourself permission and then being persistent. Persistent in seeing the problem or opportunity and persistent in thinking about it until you have come up with some interesting ideas that might change the pattern. It's really a mindset, not anything in the objective world - that is the problem.

What is the most powerful force in the world? And I think you would agree that is a big idea if it is in the hands of an entrepreneur who is actually going to make the idea not only happen, but spread all across society. And we understand that in business but we have need for entrepreneurship just as much in education, human rights, health, and the environment as we do in hotels and steel.

In an increasingly connected world it is less likely that a few people 'manage' everyone else. The new environment requires a shift in the organization of both institutions and societies, one of flexible teams of teams that come together around whatever change opportunities exist and then reform around the next.

Listening is understanding. The skill of empathy is a must to be able to listen...One can listen better if one sees the whole.