We win because we hire the smartest people. We improve our products based on feedback, until they're the best. We have retreats each year where we think about where the world is heading.

The computer was born to solve problems that did not exist before.

For a highly motivated learner, it's not like knowledge is secret and somehow the Internet made it not secret. It just made knowledge easy to find. If you're a motivated enough learner, books are pretty good.

Make it just like a Mac.

We all need people who will give us feedback. That's how we improve.

If you withdraw the incredible focus on polio, it will spread back, and in poor countries you'll get something like 100,000 cases a year. So by being very intense and getting the cases down to zero, what you do is you avoid all the future cases.

Sometimes, I think my most important job as a CEO is to listen for bad news. If you don't act on it, your people will eventually stop bringing bad news to your attention and that is the beginning of the end.