The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.

Success is a lousy teacher. It seduces smart people into thinking they can't lose.

I'm not big on to-do lists. Instead, I use e-mail and desktop folders and my online calendar. So when I walk up to my desk, I can focus on the e-mails I've flagged and check the folders that are monitoring particular projects and particular blogs.

If success corrupts, I'm probably pretty corrupted by now.

The fact that there was no catastrophic pandemic in recent history does not mean there won't be another one. And we are certainly not prepared for the next pandemic.

The human body is the most complex system ever created. The more we learn about it, the more appreciation we have about what a rich system it is.

Energy is actually harder; it takes more time to get a product, but if you do it's a very, very big market and the constraints of doing that in a clean way are more obvious all the time.