In programming when you're making a change you have to know all the affected places, and you have to be able to model in your head what the performance impact will be.

It's not easy to remember, but IBM was the computer industry when I was growing up. You loved 'em. You hated 'em. You knew what they were doing. They had set a standard for mainframes. They also set a standard for great sales focus and heavy product R & D.

The Internet is becoming the town square for the global village of tomorrow.

Even in some of our vaccine areas, like an AIDS vaccine, things have taken longer than we expected, but we have the pipeline of tools. The biological information that we have that gives us insights is fantastic.

Software is more important than hardware.

Eventually you won't think of 'the Internet business.' You'll think of it more like news, weather, sports, but even that taxonomy isn't clear.

Anything that someone's interested in should be very, very easy to call up onto the screen. And in fact the computer over time will see what you're interested in and make that immediately available without your having to be give any commands at all.