If success corrupts, I'm probably pretty corrupted by now.

If somebody is considering being willing to go out and work in the field in global health, those are a particular class of heroes because it's hard to work in those places. Our foundation gets so many of our learnings from people who've been out there and seen, "this tool is not going to work there, there's more of a problem here than you know." You should really get involved in that.

The barrier to change is not too little caring; it is too much complexity. To turn caring into action, we need to see a problem, see a solution, and see the impact. But complexity blocks all three steps.

The people who resist change will be confronted by the growing number of people who see that better ways are available; thanks to technology.

Windows 2000 already contains features such as the human discipline component, where the PC can send an electric shock through the keyboard if the human does something that does not please Windows.

In the decade ahead I can predict that we will provide over twice the productivity improvement that we provided in the '90s.

Software is the magic thing whose importance only goes up over time.