I like my job because it involves learning. I like being around smart people who are trying to figure out new things. I like the fact that if people really try they can figure out how to invent things that actually have an impact.

If you're too focused on your current business, it's hard to change and concentrate on innovating.

There are websites that any government wants to block. The truth about the Internet is that it's extremely hard to block anything - extremely hard. You'll never get perfect blocking.

Windows is probably the most important product in the entire PC industry. Everything we do in terms of supporting touch, new hardware, accessibility has incredible impact.

Sometimes we do get taken by surprise. For example, when the Internet came along, we had it as a fifth or sixth priority. It wasn't like somebody told me about it and I said, "I don't know how to spell that." I said, "Yeah, I've got that on my list, so I'm okay." But there came a point when we realized it was happening faster and was a much deeper phenomenon than had been recognized in our strategy.

The close relationships we form between researchers and product groups have already shown we can move the great ideas as they come along, without a schedule, into the products.

Good programmers stay open minded to that even though there is no obvious way to improve what they've done they... they keep looking and they listen to what other people have to say.