Whether you believe it a moral imperative or in the rich world's enlightened self-interest, securing the conditions that will lead to a healthy, prosperous future for everyone is a goal I believe we all share.

We’re no longer in the days where every program is super well crafted. But at the heart of the programs that make it to the top, you’ll find that the key internal code was done by a few people who really knew what they were doing.

Embrace bad news to learn where you need the most improvement.

Eradications are special. Zero is a magic number. You either do what it takes to get to zero and you're glad you did it; or you get close, give up and it goes back to where it was before, in which case you wasted all that credibility, activity, money that could have been applied to other things.

People can criticize Microsoft for supporting this TV thing for the past eight years, but it is a long-term bet, There is not any other software business that is as dedicated to the vision of the TV and the PDA [personal digital assistant] as we are.

I keep bumping into that silly quotation attributed to me that says 640K of memory is enough. There's never a citation; the quotation just floats like a rumor, repeated again and again.

We were young, but we had good advice and good ideas and lots of enthusiasm.