When you are failing, you are forced to be creative, to dig deep and think, night and day.

There's no such thing as going to a soapbox and saying, 'The government's corrupt,' and not having the intelligence service see your face. In the digital world, that can be done.

Microsoft is always two years away from failure.

I believe that if you show people the problems and you show them the solutions they will be moved to act.

Great organizations demand a high level of commitment by the people involved. Eliminate politics, by giving everybody the same message. Keep a flat organization in which all issues are discussed openly. Empower teams to do their own things.

Our current expectations for what our students should learn in school were set fifty years ago to meet the needs of an economy based on manufacturing and agriculture. We now have an economy based on knowledge and technology.

In almost every area of human endeavor, the practice improves over time. That hasn't been the case for teaching.