Software is inherently complicated. If you say to somebody I want an airline reservation system, to really say what you want in terms of overbooking and fares, and different airlines communicating with each or schedule changes, it's immensely complex. And so you can't write a program that's any simpler than that full specification.

I think Ebola is a great example of where the world really needs to come together. The three countries where this outbreak took place have had a lot of civil war, very weak health systems. And so, it did take a while for people to understand ....that eventually what we saw was a very unique Ebola epidemic. I think it is quite impressive what's being pulled together, and I think we will be able to get this under control.

As I see it, there are two great forces of human nature: self-interest, and caring for others. Capitalism harnesses self-interest in a helpful and sustainable way, but only on behalf of those who can pay. Government aid and philanthropy channel our caring for those who can't pay. But to provide rapid improvement for the poor we need a system that draws in innovators and businesses in a far better way than we do today.

Our vision, which has not changed since the day the company was founded.

There's only one trick in software, and that is using a piece of software that's already been written.

Automation applied to an inefficient operation will magnify the inefficiency.

In almost every area of human endeavor, the practice improves over time. That hasn't been the case for teaching.