Only a few businesses will succeed by having the lowest price, so most will need a strategy that includes customer services.

Philanthropy, although it's tiny compared to the government, it's 2% of the US economy, which is the largest percentage, other than the Middle East.

Banking is necessary - banks are not.

There was a magical breakthrough when the computer became cheap and we could see that everyone could afford a computer.

I would counsel people to go to college, because it's one of the best times in your life in terms of who you meet and develop a broad set of intellectual skills.

At Microsoft there are lots of brilliant ideas but the image is that they all come from the top - I'm afraid that's not quite right.

If you believe that every life has equal value, it’s revolting to learn that some lives are seen as worth saving and others are not. We said to ourselves: “This can’t be true. But if it is true, it deserves to be the priority of our giving.”