Only a few businesses will succeed by having the lowest price, so most will need a strategy that includes customer services.

It's easier for our software to compete with Linux when there's piracy than when there's not.

Whether it's Google or Apple or free software, we've got some fantastic competitors and it keeps us on our toes.

Intermittency [in availability for wind and solar] changes the economics, particularly this requirement that the power company at all times be able to require power. That's large.

The Internet? We are not interested in it

I watched the piles of feces go up the conveyor belt... They made their way through the machine... A few minutes later I took a long taste of the end result: a glass of delicious drinking water.

China and the U.S. need each other very badly. Yes, we should argue about some things, but it's not an 'us versus them,' it's an 'us and them' type scenario.