When you develop software, the people who write the software, the developers are the key group but the testers also play an absolutely critical role. They're the ones who ah, write thousands and thousands of examples and make sure that it's going to work on all the different computers and printers and the different amounts of memory or networks that the software'11 be used in. That's a very hard job.

This is something we're very committed to, it's something that I think people are underestimating right now as they've seen some of the dot-com promises not come through. I think they're missing the fact that the basic technology is moving forward, the new platforms are here and this vision of the digital decade will be a reality.

What are the top 20 universities in the world that do good materials research that might create carbon fibers to do jet stream kites or new magnets that will allow [energy] generation to be done up there and you just bring the electricity down. You either have to bring down rotational energy, which is hard, or you have to have the generator up there and bring down the electricity. Well, putting the generator up there is hard to do because it's too heavy.

Bill Gates' Success Factors for Microsoft 1. Long-term Approach 2. Passion for Products and Technology 3. Teamwork 4. Results 5. Customer Feedback 6. Individual Excellence

Being maniacal about something is very helpful.

The outpouring of support from millions of people in the immediate aftermath of the earthquake in Haiti has been impressive.

People are building the software and so having the pieces be such that a single person understands all the tradeoffs and everything that's going on in a piece is extremely valuable. It avoids getting into an experimental mode where you're just trying things out. That never works.