I am not in competition with anyone but myself. My goal is to improve myself continuously.

I have been struck again and again by how important measurement is to improving the human condition.

Great organizations demand a high level of commitment by the people involved. Eliminate politics, by giving everybody the same message. Keep a flat organization in which all issues are discussed openly. Empower teams to do their own things.

Everyone needs a coach. It doesn't matter whether you're a basketball player, a tennis player, a gymnast or a bridge player.

If you can't make it good, at least make it look good.

...one of the most inventive forms of creative capitalism involves someone we all know very well. A few years ago, I was sitting in a bar here in Davos with Bono. Late at night, after a few drinks, he was on fire, talking about how we could get a percentage of each purchase from civic-minded companies to help change the world. He kept calling people, waking them up, and handing me the phone to show me the interest.

I watched the piles of feces go up the conveyor belt... They made their way through the machine... A few minutes later I took a long taste of the end result: a glass of delicious drinking water.