I was lucky to be in the right place at the right time. But many others were also in the same place. The difference was that I took action.

Sometimes we do get taken by surprise. For example, when the Internet came along, we had it as a fifth or sixth priority.

It's energy intensification, where we essentially have, through our light bulbs and cars, the manpower of [hundreds of] people working on our behalf, helping our food being created, helping our materials like steel and plastic and wood and paper be created. Our lifestyles are incredibly energy intense.

The software is where the magic is. If you're going to have all this power be simple enough, appealing enough and cool enough, it's going to be because the software is right.

Microsoft has had many, many successful products. I'm committed to one company. This is the industry I've decided to work in.

Oh, I think there are a lot of people who would be buying and selling online today that go up there and they get the information, but then when it comes time to type in their credit card they think twice because they're not sure about how that might get out and what that might mean for them.

Paper is no longer a big part of my day. I get 90% of my news online, and when I go to a meeting and want to jot things down, I bring my Tablet PC. It's fully synchronized with my office machine so I have all the files I need.