A lot of the things that will really improve the world fortunately aren't dependent on Washington doing something different.

People should just buy a CD and rip it. You are legal then.

Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference.

Only a few businesses will succeed by having the lowest price, so most will need a strategy that includes customer services.

We’re no longer in the days where every program is super well crafted. But at the heart of the programs that make it to the top, you’ll find that the key internal code was done by a few people who really knew what they were doing.

Whenever you have a few setbacks, the idea that half as many children are dying now as back in 1990 and so... it was over 12 million a year, now it's less than 6 million a year. We have a clear path to get that under 3 million a year and we know what to do. And this generation of young Africans is a very large group.

Microsoft has had clear competitors in the past. It's a good thing we have museums to document that.