Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.

Whenever there is hard work to be done, I assign it to the laziest man as he is sure to find an easy way of doing it. Be lazy, think crazy.

Stolen's a strong word. It's copyrighted content that the owner wasn't paid for.

I have always loved the competitive forces in this business. You know I certainly have meetings where I spur people on by saying, "Hey, we can do better than this. How come we are not out ahead on that?" Thats what keeps my job one of the most interesting in the world.

Innovation is moving at a scarily fast pace.

K to 12 is partly about babysitting the kids so the parents can do other things.

Everyone knows about Black Friday and Cyber Monday. Now help me spread the word about Giving Tuesday!