I see little commercial potential for the Internet for at least ten years.

Your customers get better when you do.

K to 12 is partly about babysitting the kids so the parents can do other things.

I believe innovation is the most powerful force for change in the world. People who are pessimistic about the future tend to extrapolate from the present in a straight line. But innovation fundamentally shifts the trajectory of development.

I'm not somebody who goes to church on a regular basis. The specific elements of Christianity are not something I'm a huge believer in.

People can criticize Microsoft for supporting this TV thing for the past eight years, but it is a long-term bet, There is not any other software business that is as dedicated to the vision of the TV and the PDA [personal digital assistant] as we are.

Online education is pretty special for two reasons. One is that you can get the very best lecture in the world and wherever you are, whenever you want, you can connect to that lecture. The other is this interactivity, where if you know a topic, you can kind of skip over it. Or if you're confused about it, [the area] where you're confused can be analyzed by software.